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Working with us provides great benefits, including:
- Access your pay as you earn it through our financial wellbeing platform ‘Wagestream,’ a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
- Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
- 50% off Food Beverage at all our Hotels FB Venues
- Spa Discounts at our venues with a Spa
- Retail, Cinema Leisure Discounts
- Development Opportunities via our ‘Grow with us’ initiative, including Apprenticeship opportunities, our Development Programmes, and more!
- Monthly ‘Star of the Month’ Awards
- Long-service Awards, that start after 1 year of service
- ‘Recommend a Friend’ Incentive – Be rewarded for referring someone you know!
- Access to a confidential ‘Employee Assistance Programme (EAP)’ available 24/7, 365 days per year.
- Pension Scheme
- Other incentive programmes that run throughout the year
About the role…
As a Spa Receptionist you will become part of a dedicated team that engages with our guests throughout their experience with us.
Your primary duty will be to provide our guests with a high standard of customer service, providing advice and guidance on treatments retail products; making bookings and supporting the Spa Therapists in providing a truly memorable experience.
You will support the whole experience, being the first and last person the client is likely to see, and therefore hold an important role in delivering a first class experience and encouraging repeat bookings and retail sales.
You will also ensure Spa charges are processed correctly and that invoices are accurate.
About you…
- Experience in a similar position is essential, with a background in Spa very desirable.
- Exceptional communication skills is essential, including a fluent level of the English Language.
- A flexible approach to working hours with the ability to work early mornings, evenings and weekends.
About us…
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
#INDLP
Benefits
Hilton Honors Team Member Scheme / Staff Rate
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme*
Free use of Gym
- apply to positions above minimum wage
