Address
Form of work
Salary Our clients are a small family with a big personality where people and success matter. They are three independent, family-owned hotels and we have our own unique sense of style and personality. Their values are Warm & Thoughtful, Proud & Ethical and Ambitious & Energetic. Every employee across the business helped to create our values and they are at the heart of everything we do.
Essential Responsibilities
• To ensure all Guest Needs are met to the required standard
• To ensure your allocated daily responsibility is completed to the required standard and co-operation with your team colleagues is evident at all times
• To ensure all Guests, Colleagues and physical product are treated with respect at all times
• To ensure any Guest request, outside your area of expertise, is raised immediately to the appropriate level
• To work within all company policies with specific reference to the Health and Safety at Work Act.
• To ensure your retail target for each period is achieved
• To deliver treatments of a 5* standard following set treatment protocols
• All cleaning tasks are completed in accordance with the Therapy Standard Operating Procedure
• To ensure personal objectives that have been set are achieved
• To support your colleagues in all areas of the spa if required
• To work within the policies/procedures set in your Therapy Standard Operating
