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Salary- Excellent career progression available
- Work from home most of the time if you want to
About Our Client
This multi award winning business are centrally located and offer a huge array of benefits. They have a sociable and fun culture, a diverse population, fantastic training, and clear opportunities to progress your career. Here, you can work from home most of the time, spending 2 days per month in the office, or more if you want to.
Job Description
- Have effective conversations with our customers to understand their individual
them going forward
- Understand regulatory/industry requirements when speaking with customers and ensure
- By understanding the customers circumstances that led them to financial difficulty, you'll
credit going forward
- Use your judgement when assessing the right outcome for the customer
- Support our customers through a range of challenging and sensitive situations taking
The Successful Applicant
- An excellent verbal communicator
- Passionate about delivering great customer service
- A natural problem solver focused on getting the right outcomes
- Ability to empathise with customers who may be experiencing a difficult stage in their life
- Proactive about your own learning and development
- A confident and personable individual
- A high level of resiliency that equips you to deal with the challenging and sensitive
- Ability to pick up on signs of vulnerability and financial difficulty and be comfortable
What's on Offer
£24000 starting salary
Excellent benefits package including 25 days paid holiday + bank holidays
Opportunity to work mainly from home once trained.
Temp to perm role
Hours:
Monday to Friday
09:00 to 17:30
11:00 to 19:30
11:30 to 20:00
Additionally, you'll work every Saturday but you'll get Sunday off and an additional set day off during
the week.
