Specialist Service Lead

We have an exciting opportunity for a Specialist Service Lead to join our brand new Complex Community Transition Service!
The service will work closely with North East and North Cumbria (NENC) Integrated Care Board (IBC) Complex Case Management team. The overall aim for CTSS is to support the discharge of people from acute secondary care inpatient beds / private hospital beds into alternative community settings. CTSS will also assist in the repatriation of people back to the NENC region for those currently residing out of area. The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.
Key responsibilities
Managing day to day operations of the CTSS team
Direct Line Management of 2 x Senior Clinical Case Managers
Working with the ICB complex case team to agree caseload and new referrals and maintain effective communication with the team
Monitoring effectiveness of services and evaluating service user outcomes.
Guidance on navigating NHS & Local Authority funding streams to ensure timely agreement of support packages
Ensuring effective clinical governance approaches are adopted within the team and adhere to Everyturn policies
Supporting Head of Specialist Residential Services in contract meetings with the ICB around performance and governance, including activity reporting
Monitor spending on agreed budget and support financial sustainability in your area.
Ensure that national guidance and best practice around supporting transition from acute services, private providers and out of area placements are adopted and remain aware of strategic focus areas specifically around Mental Health Urgent and Emergency Care Pathways.
Represent Everyturn within ICB strategic boards, including the Inpatient Quality Transformation programme, and any other boards/committees relevant to the effective delivery of CTSS.
Joint working with Mental Health trusts, private providers, community services and housing providers to ensure effective flow of individuals through the system and fostering an environment of continuous change and service development
Maintaining positive relationships with Bed Management teams at NHS Trusts to ensure integrated working practices.
Working with community providers / housing providers to identify safe spaces for people to move to and creating a ‘map’ of available services that CTSS will use to support transitions.
Completion of assessments, discharge plans and transition support plans 12 weeks after people move to new accommodation.
About you
Registered Nurse or Registered Allied Professional.
Significant experience of working with people with complex mental health needs
Significant post registration experience
Significant experience of meeting agreed performance targets in a service demonstrating clinical outcomes
Significant experience of working with people who have experienced common mental health problems i.e. anxiety / depression
Significant experience in robust risk management processes
Significant experience of working with clients who may present as highly emotive and at times present as aggressive or difficult.
Significant experience in managing / leading a team
Significant experience of managing budgets
Substantial experience of working with varied range of stakeholders to deliver actions and activities
Substantial experience of working independently and with confidence to deliver previous work objectives
Substantial experience of using data to facilitate change
What we offer in return
We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:
30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
Enhanced pension
Wagestream - ability to release earnings, giving you instant access to your pay
Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
Enhanced life assurance scheme, payment being three times your annual salary
Plus, many more great benefits on offer
Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.
We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.