Stakeholder Engagement Manager

Stakeholder Engagement Manager
Glasgow
Salary - from £52,840 to £65,600 per year (based on experience) plus a strong benefits package

Fixed Term Contract (12 months) - with potential to be extended/become permanent
4-day working week (Flexible / Hybrid options) 
Closing Date: 08/03/24
 

Be part of the team and help us create a better future, quicker 

The RIIO-T3 project team has been established to deliver the latest RIIO Price Control and has responsibility to create the Transmission Business Plan which will outline the deliverables for SPEN from 2026 onwards.

Our RIIO-T3 business plan will set out proposed investment in our transmission network from 2026 for a five-year period, the plan will be pivotal to the UK and devolved government's delivering their net zero targets. The scale an impact of this plan will be unprecedented, and it will see historic levels of investment in our transmission network.

The RIIO Stakeholder Engagement and Communications Manager is a vital role within the Price Control Project Team and is responsible for the Stakeholder engagement and Communications Team in the overall Price Control Project Team.

The Role

This role is part of a small diverse team of innovative, hands-on professionals who are responsible for the development and implementation of strategic Stakeholder Engagement and communication activities to support the RIIO Price Controls.

Reporting to the Head of Transmission Engagement and Communications, you will have responsibility for the delivery of the enhanced Stakeholder Engagement and communications strategy for RIIO price controls (currently RIIO-T2 and RIIO-ED2) that will directly inform the Business Plans submitted to Ofgem.

The delivery of a stakeholder focussed business plan that has been challenged and scrutinised by independent stakeholders, including SP Energy Network's Independent Net Zero Advisory Council, will be your main focus.

The team also works closely with the Head of Stakeholder Engagement and Communications to deliver an effective stakeholder and communications strategy fulfilling the RIIO requirements that also complements and support the existing Business As Usual (BAU) Engagement and Communications programme.

What you will be doing

Leading the establishment and delivery of Challenge Groups that will shape and inform RIIO Business Plans in line with Regulator requirements. In RIIO-T3, the main priority is the delivery of an Independent Stakeholder Group.

Responsible for the development of a comprehensive Stakeholder & Community Engagement Strategy and Plan for the period 2026-31 for the Transmission business, including the development of a series of commitments co-created with stakeholders.

Overall responsibility for all strategic Stakeholder Engagement that is carried out via the project leads in the price control, including engineering and investment, finance and economics, environment and sustainability and health and safety.

Overall responsibility for the establishment of a communications strategy and delivery of all RIIO related communications which is in line with company key messages.

Responsible for the delivery of an assurance programme that will be at the heart of the price control and all stakeholder activities to provide Regulator assurance that all strategic engagement and communications are being carried out as per the regulatory requirements

Effective management of stakeholder, community and customer relationships to deliver a robust and well justified business plan that has been co-created and approved by Stakeholders, meets all regulatory requirements and aligns with existing BAU Stakeholder Engagement activity

Continually seek stakeholder feedback and commission research, analyse outputs and evaluate feedback from internal and external sources

Lead the development of Stakeholder Engagement skills, knowledge and behaviours across the RIIO2 team and the wider business

Management of high-profile stakeholder events to raise stakeholder awareness of RIIO T3 issues, understand stakeholder priorities or to get feedback on certain topics or issues as required by the business.

What you will bring

Professional qualification or equivalent experience in Stakeholder Engagement and Communications

Knowledge of the regulatory environment and SP Energy Networks

Knowledge of the enhanced engagement models in the water / airline sector is advantageous

Expert commercial awareness; proven track record of effective stakeholder and customer service engagement and management

Excellent planning and organisation skills; ability to work to tight deadlines; experience of Project Management activities

Ability to communicate and present information effectively at all levels

Ability to effectively influence to deliver personal and strategic objectives

Ability to devise solutions to complex problems/challenges

Evidence of strong customer and stakeholder management skills

Availability to travel as required across the UK

Minimum Requirements 

• Professional qualification or equivalent experience in Stakeholder Engagement and Communications

• Knowledge of the regulatory environment

• Expert commercial awareness; proven track record of effective stakeholder and customer service engagement and management

• Must be a team player with a flexible attitude and good inter-personal skills

• IT/Computer Literacy

Other information

Hiring Manager: Andrew Jardine

Grade: EN7

Contract Type: Fixed Term Contract (12 months) - with potential to be extended.

Location: Glasgow

Closing Date: 08/03/24

What's in it for you

  
 
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.   

  
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that -  so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include: 

 
    36 days annual leave 
    Holiday purchase - perfect your work/life balance with extra annual leave 
    Share Incentive Plan and Sharesave Scheme 
    Payroll giving and charity matched funding  
    Technology Vouchers - save more and spread the cost of your technology purposes 
    Count us in - pledge to reduce carbon emissions and help fight climate change 
    Electric Vehicle Schemes - to help you transition to green/clean driving 
    Cycle to Work scheme and public transport season ticket loans 
    Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments 
    Life Assurance (4x salary) 
    Access to nudge' financial wellbeing support 
    Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more 
  
  

Why SP Energy Networks 

SP Energy Networks is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network - connecting infrastructure like wind farms into the electricity system. It's a role that puts us right at the heart of Scotland's ambition to be Net Zero by 2044. And we're taking it very seriously.

We're investing £2 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation. 

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in. 
  

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.