Station Assistants

Pay rate: £12.00 per hour
Location: Barnstaple train station
Contract: On-going at least 3 months
Shifts: 0915am-1515pm. Monday - Saturday. We are looking for x2 part time workers, working 4 days on and 5 days off (will be flexible if workers wish to switch and swap between them)
Worker 1 will work 24 hours on week 1
Worker 2 will work 12 hours on week 1
Worker 1 will work 12 hours on week 2
Worker 2 will work 24 hours on week 2 and so on.
As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Barnstaple station. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!

You will be involved in....

• Helping with station ramps which you will be fully trained on


• Luggage assistance


• Supporting customers needing assistance


• Ensuring the safety of the station environment


• Providing a friendly and personable service


• Light station cleaning


• Safely placing station ramps when required

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times.

You will need to:

• Have a professional, but fun approach to your work.


• Be passionate about providing amazing customer service.


• Love working as part of a team, but able to work independently too.


• Have first class interpersonal skills.


• Love the buzz of a busy environment, be able to keep your cool under pressure.


• Be safety conscious - able to spot and anticipate risk.

Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol.
INDKU17

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