Address
Form of work
SalaryReporting into the Stock & Sales Support Team Leader, the role will primarily be responsible for supporting the parks within their designated region with the sales validation process and management of trade stock.
Job Description
- Identifying units to trade at earliest opportunity and ensuring they are uploaded to the trader portal in a timely manner
- Ensuring trade sales are paid for and collected as per the trade sale agreement
- Management of cases linked to the mandatory documentation required for a retail sale to validate
- Management of the Service Now tickets for the HHS Support work stream
- Involvement in the ongoing training programme for Sales Admins
- Ensuring swift resolution of any issues that come out of the annual pitch audits and development of ongoing controls to reduce re-occurrence
- Delivering Inventory targets including reduction of Too old stock
- Conducting bi-weekly support calls with parks
- Managing the annual delivery of fleet units
Person Specification
- Accuracy and attention to detail
- Great communication skills
- High degree of resilience
- PC literate
- Well organised and disciplined to manage workloads and priorities
- Able to work under pressure to deadlines, adapting to changing conditions.
- A driven and goal orientated person who loves to succeed.
- A problem-solver who adopts a solution based approach.
- Strongly customer focused with a high standard of customer service ethics.
- A strong team player.
- Highly motivated and energetic.
- Experience of working within Business to Business customer service
Job Type: Full-time
Work Location: Hybrid remote in Newcastle Upon Tyne
