Store Manager

As a Store Manager, you’ll have full accountability of leading and developing the team whilst maximising store performance. We recognise people are at the heart of our business. We encourage development and progression from within, and we work hard to create opportunities through initiatives like our management training programme, giving colleagues the scope to accelerate their careers.

What to expect

• Set operational objectives and performance standards by owning and developing a store plan to deliver a safe, legal and high-performing business

• Role model customer service expectations into activity to ensure that the team deliver an exceptional customer experience

• Identify business opportunities and deliver operational performance

• Drive the promotion of Southern Co-op by actively engaging with and supporting local organisations and the community

• Own and deliver a succession plan to ensure the continued and sustainable growth of the business through our people

What you'll need

• Previous management experience within a food retail or similar fast-paced operation

• Able to demonstrate commercial awareness and business planning skills

• Committed to achieving and sustaining exceptional customer service standards

• Proven people management skills

• Able to communicate and influence at all levels

• Committed to promoting collaborative working

• Enthusiastic and flexible with a positive attitude

• Personal Licence Holder (or able to obtain and hold a licence within 16 weeks of appointment)

• Committed to develop own skills and apply learning to improve own performance

• Full UK Driving Licence (desired not essential)

What we can offer you

• 10% discount in store doubling to 20% on pay day weekends

• 34 days annual leave increasing to a maximum of 39 days after 5 years (including Bank Holidays)

• Generous bonus scheme

• Pension scheme

• Share incentive plan

• Paid time off to do charity volunteering

About Us

We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. This is achieved through investment in our communities, action we take to protect the environment and our support for local food producers.