Store Manager

Store Manager

Are you ready to pursue an exciting opportunity that brings together your love for interior design, your passion for customer service, and your knack for leadership? Look no further - we have the perfect role for you!

We are looking for a talented and motivated individual to join our team as a Store Manager at CTD.

In this role, you will have the opportunity to showcase your product knowledge and expertise while providing exceptional customer service. You will lead and motivate your team to achieve sales targets and ensure that our branch maintains its excellent reputation.

Benefits:

• 28 days holiday plus bank holidays
• Staff discount on our fantastic products!
• Enhanced maternity and paternity pay
• Great pension scheme and up to 4x life assurance
• Full product training 

What will You be doing?

• Leading and managing your branch team to achieve sales targets and KPIs
• Using your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to customers
• Representing the CTD brand and contributing to the profitability and reputation of your branch

Who are We looking for?

• Someone with a strong sales focus who can deliver on promises and reach targets
• A commercially aware individual who understands the impact of margin on branch profitability
• A team leader who can train and develop their team
• A customer service expert who can build relationships and enhance sales
• Someone with a passion for our products and the ability to share their benefits with customers
• A great communicator with excellent listening and communication skills
• A team player who actively contributes to the success of the business
• Someone who is computer systems literate and knowledgeable about business processes
• Knowledge and awareness of Health and Safety procedures and business controls

What will You achieve?

• Assist the team in achieving annual branch targets and meeting KPIs
• Maintain branch standards
• Provide leadership and manage all aspects of branch operation
• Stay updated on interior design trends and the role of tiles in renovation schemes
• Offer specific advice to customers on trade and retail products
• Maintain a clean, tidy, and safe working environment
• Continuously improve customer service
• Complete training activities to develop your role and skills
• Comply with relevant legislation, company policy, and procedures

Why join Us?

When you join CTD, you join a family with over 50 years of tiling experience. We are the UK's best-known tile brand and have a strong presence nationwide. We also work with architectural practices, house builders, and builders' merchants, sourcing on-trend tiles from a variety of European suppliers.

How to Apply

If you are ready for a new challenge and want to be part of our vibrant and successful team, then we want to hear from you. Apply now and start your journey with CTD!

Please note: This is a full-time position working 40 hours per week.