Address
Form of work
SalaryWe want Managers who are fearless, will take risks and reap the rewards.
Reporting to the Area Manager, you will be responsible for the management of your store and team within The Frasers Group and be accountable for any outcomes. You will achieve this by having a strong commercial awareness to train, coach and progress team engagement, providing inspirational leadership on how to surpass the company objectives.
The Ambition
You will be a hands-on Manager who leads by example, and you will operate as a business manager for your store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.
Key Result Areas and Competencies:
• Manage store operations and ensure delivery to expectation on all KPI’s
• Train and coach the team to best practice and provide evidence of best practice through area/regional visits
• Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and train your team to maximise sales opportunity.
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
• Be self-driven in own personal development and take on developmental feedback constructively
• Plan for development and create a clear team succession plan to encourage next generation and support business growth
• Understand and promote the Frasers Group core values and coach the team to engage with these values
• Engage with your team to feedback new ideas and contribute to the wider business
• Inspire the team and act as a role model. Take a ‘hands-on’ approach to management and running of the store
