Address
Form of work
SalaryWe are looking for a talented team of staff to join our fantastic new store in delivering exceptional results and providing exceptional service to our customers to help us maintain our number one position as in the UK. Having a background in the Tile industry would be beneficial but not essential as full product knowledge training will be provided.
You’ll be part of a small in-store team with the number one goal to get to the heart of what customers need for their project. Be it new suggestions for a tile revamp, a huge trade order for commercial premises, or recommendations for add on products - you’ll understand what customers are looking for and offer solutions that fit their requirements.
Typical tasks include:
- Greeting and liaising with customers when they enter the store
- Providing information and advice on products / product types
- Assessing customers’ bathroom needs and providing relevant advice and guidance
- Dealing with requests for quotations
- Understanding customer requirements and suggesting products that suit
- Taking orders and processing payments
- Monitoring stock levels and advising on delivery
- General housekeeping
Our company is built on its reputation for outstanding customer care and we continually strive to offer first class customer service at all times. As such, the ideal candidate would be able to demonstrate:
- Excellent communication skills
- Highly developed interpersonal skills
- Ability to multitask
- Outstanding customer service skills
- Previous customer-facing retail experience
- Ability to engage and inspire customers
- Confident and professional manner in dealing with a variety of different customer situations
- Ability to work under own initiative
- Flexibility to cover store opening hours including weekends (and work in alternative locations if required).
Hours and salary details
40 hours per week to fall between Monday to Friday 08:00 - 18:00, Saturday 09:00 - 17:00, Sunday 10:00 - 16:00 with a 60 minute lunch break and 2 rota days off.
Salary: £20,800 / £10.00 p/h
Job Type:Permanent after successful 3 month probation period
Job Type: Full-time
Required Experience: Experience within the Tile and/or Bathroom industry an advantage but not essential as full training will be given
