Store/Restaurant Manager

GOODSUBS LTD (T/A Subway) – Wilmslow SK9 2TB

40 hours per week

We're seeking a dynamic manager to lead our Subway branch in Summerfields Village Centre. If you're driven by commitment and passion, and crave a fresh challenge, this opportunity is tailor-made for you.

Role Purpose:

• Maintain top-notch store operations, analyze financial performance, ensure customer satisfaction, and uphold sandwich quality.
• Lead and motivate the team to drive the business's financial success.
• Support, implement, and communicate company policies, processes, and procedures to all staff.
• Recruit, train, and develop high-performing teams to ensure excellence.

Principal Responsibilities:

People:

• Foster a motivated team through open communication and encouragement.
• Cultivate a customer-centric culture among staff, emphasizing superior service.
• Treat employees with respect and dignity, fostering a supportive environment.
• Ensure all employees are trained and empowered to deliver exceptional customer satisfaction.
• Provide ongoing training, coaching, and feedback.
• Manage weekly scheduling to meet labor goals.
• Conduct interviews, performance appraisals, and disciplinary hearings in accordance with company policies.
• Promote Subway's culture and values with honesty and integrity.

Operations:

• Ensure operations meet Subway standards.
• Monitor food safety and health & safety compliance.
• Train staff on food safety, health & safety, and service standards.
• Maintain service speed and cleanliness standards.
• Implement and follow cleaning checklists and schedules.
• Monitor equipment and report maintenance needs.
• Ensure adherence to procedures and communicate changes effectively.
• Utilize POS system for reporting and improvement.

Financial:

• Manage store profit and loss in line with budgets.
• Conduct weekly stock take and manage inventory.
• Handle weekly payroll and liaise with Head Office.
• Order stock and manage inventory levels.
• Collaborate with Franchisee on store marketing initiatives.
• Ensure staff awareness of promotions and maintain appropriate advertising.

Person Specification:

• Team player with leadership and planning skills.
• Effective written and verbal communication.
• High energy and enthusiasm.
• Strong time management and training abilities.
• Detail-oriented with self-motivation.
• Proficient in Math and English.
• Problem-solving and decision-making skills.
• Constructive criticism for improvement.
• Proficient in PC skills (Word and Excel).
• Ability to build and maintain relationships.
• Resilient and results-focused with multitasking abilities.

Job Types: Full-time, Permanent

Salary: £23,000.00-£26,500.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Flexible Language Requirement:

• English not required

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Tips

Experience:

• Supervising experience: 1 year (preferred)
• Restaurant management: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person