Strategic Relationship Account Manager

Job Title: Strategic Relationship Account Manager
Location: West Midlands, United Kingdom
Salary: £45,000
A dynamic and results-driven individual is sought to join our team as Key Account Manager. In this role, you will play a crucial part in supporting Sector Leads and Account Managers managing DBT (Department of Business & Trade) KAM (Key Account Management) Accounts. Your responsibilities will extend to collaborating with local partners and colleagues in overseas DBT posts to drive growth and deliver on agreed targets.
Key Responsibilities:

• Provide a professional and knowledgeable entry point for stakeholders.
• Build and maintain relationships at C-Suite level within the private and public sector, leveraging your commercial awareness and credibility.
• Utilise your experience in West Midlands key sectors to enhance C-Suite dialogues.
• Develop and deliver an intelligence-led account management plan.
• Collaborate with public sector stakeholders, including Local Authority and Department of Business & Trade teams, to support managed accounts.
• Maintain strong relationships with accounts by adding continuous value, keeping them informed about developments, news, and events.
• Work collaboratively with colleagues to ensure a coordinated approach to Strategic Relationship Management (SRM) firms.
• Engage with industry associations and trade bodies as relevant.
• Proactively promote the benefits of the SRM offer to businesses within the West Midlands.

DBT Specialism:

• Reach out to non-engaged, strategically important foreign-owned companies to identify growth opportunities and offer support.
• Regularly review and maintain the DBT KAM project pipeline funnel.
• Provide regular management information for measuring DBT KAM targets, progress, challenges, and achievements.
• Represent the region professionally at key business events, raising the profile of the DBT KAM program.

Skills and Competency Requirements:

• Ability to build long-term client and local partner relationships.
• Consultative approach with strong problem-solving skills.
• Commercial awareness and target-focused mindset.
• Excellent time management skills.
• First-class communication and relationship-building skills.
• Team player with a collaborative approach.
• Basic project management skills.

Knowledge and Experience:

• Familiarity with key sectors in the West Midlands.
• Account management experience in the private sector context.
• Experience in information gathering, lead generation, and CRM use.
• Knowledge of DBT services, particularly investment (desirable).

Key Relationships:

• Sector Leads.
• Account Managers within Local Authorities.
• DBT officers – local and in overseas posts.
• Businesses within the West Midlands region.

If you are a proactive, results-oriented individual with a passion for driving business growth, we invite you to apply for this exciting opportunity, click the apply button now!