Student And Programme Support Team Officer (Part Time)

About this role:  We are looking for 2 Part Time candidates (18.5 hours per week) as Student & Programme Support Officers, to join our Student and Programme Support Teams. You will lead and manage Student & Programme Team Administrators and report to the Student & Programme Team Leader. You will work collaboratively with academic and professional service teams supporting the student journey, and helping students achieve success in their studies. Ensuring delivery of a professional service through workload management and coordination for customers. About you:  You will have a strong customer service ethos, enthusiasm and proactivity, and an ability to prioritise. You will be expected to provide advice and support to our customers both internally and externally. We have Student and Programme Support teams based at all our campuses and you may be asked to work from the other campuses from time to time, this could be to attend training, team meetings or to support other teams. There are also peak times during the academic calendar when taking leave is restricted and additional hours may be required to ensure core tasks are achieved. There will be times when workloads are high, and you will be managing competing deadlines and requests.  It is therefore essential that you are resilient, flexible, and able to approach your work in a calm and professional manner. The role requires strong organisational and communication skills. You’ll work well within a team and have a wide range of administrative experience.  You will also need to have good IT skills including email and MS Office.  Why UWE Bristol? We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development. Add your individuality to ours UWE Bristol recognises the power of a truly diverse university community. We are proud to be part of a vibrant, multicultural city that celebrates diversity, we’re always looking for talented people from all backgrounds to join us. We particularly encourage applications from Black, Asian, Multiple Heritage or Other Minority Ethnic and male candidates, however all appointments are made strictly on individual merit. As a Disability Confident employer, we welcome applications from those who identify as having a disability. Further information If you would like to speak to us to find out more about this role, please contact Rheannah Hall on 0117 328 2294 or email: rheannah.hall@uwe.ac.uk Interviews are likely to be scheduled to take place at our Frenchay campus mid-February 2024. UWE Bristol is a campus-based University, therefore this role is campus based for most of your time with the opportunity to work from home if agreed with your line manager. To ensure fairness and equity all salary offers will be made in line with the University's salary assessment guidelines and will be based on your relevant skills and experience. We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. Advice to applicants We’d love to hear from you - if you are excited about joining us at UWE please complete our application form as soon as possible.