Student Experience Administrator: Timetabling & Data

Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.
You will work within the existing Registry & Operations Team to ensure the day-to-day administrative functions of the office are carried out. A key area of focus specific to this role will be on the inputting, recording, reporting and analysing student data, including producing progression data and associated reports, timetabling and assessments. You will need to be highly organised, with strong ICT skills and an administrative background.
ABOUT THE ROLE

• Using IT systems (Salesforce and TimeEdit) to create and maintain the teaching timetable
• Ensuring students are studying the correct modules for progression and allocate to registration and teaching groups
• Responsible for setting-up induction and student event timetables
• Responsible for the maintenance of accurate student data in existing student management systems and for data uploads into the systems
• Responsible for setting-up and maintaining Assessment Screens, including RPAG (student reports) in Salesforce
• Responsible for pulling and formatting data sheets for Assessment Boards
• Creating exam timetables and seating plans
• Releasing teaching and assessment timetables to students and staff
• Provide reports and data to the Centre Management Team, which include (but not limited to): Pre-arrival and Post-arrival student reports.
• To assist the wider Student Experience Team and the Academic Team in compiling data requests (to include Progression Data)
• Monitoring student attendance in accordance with company policy and UKVI requirements
• To support student induction and progression activities
• To provide general administrative support for the center, for example, general student queries - face to face, by email and phone, ordering stationary and handling petty cash.

ABOUT YOU

• Minimum of Level 4 qualification (HNC/HND/Foundation Degree/Year) or equivalent
• Experience of timetabling or similar complex data handling
• Ability to produce and interpret complex data
• Ability to problem solve and solution focused
• Flexibility and willingness to work under pressure to deadlines whilst maintaining a professional and calm manner
• Strong IT skills specifically Microsoft Office are essential as well as experience of working with record management systems
• Excellent attention to detail
• Good communication skills with an ability to communicate with key stakeholders including students in a professional and helpful manner
• Evidence of working cooperatively with others

ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible Student Experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.