AddressThe Student Recruitment Team at Liverpool Hope University sits within the wider Student Futures department alongside the Careers and Employability team. This allows us to paint a picture for prospective students that shows them how they can use university as a launchpad for an exciting career in a wide range of fields.
We are seeking a Student Recruitment Officer (Communities & Outreach) to support Student Recruitment activities and to assist in the development of Outreach and Conversion activities, including Community Outreach.
You will be responsible for providing information on university as a pathway to prospective students across the UK. Delivering our Outreach programme will involve planning and delivering workshops and talks both in person and online to inform and inspire students in schools and colleges. An important aspect of the the role will be managing relationships with allocated target schools and a nominated academic school. Our Community Outreach offer is a growing and exciting aspect of our work and will involve building relationships with third sector and community organisations.
We are a small and versatile team so you will also support recruitment and conversion activities such as open/applicant days, our Clearing campaign, UCAS fairs, recruitment fairs, course enquiries and campus tours. Our Student Recruitment Officers also support and develop new talent by mentoring new Graduate Advocates.
Key Tasks / Responsibilities
The post will support the department on a number of levels:
- Outreach
● Attending a variety of Outreach events externally such as UCAS fairs, school/college fairs and community events
● Delivering workshops, talks and activity sessions either in school or on campus
● Developing and maintaining an accurate and up to date knowledge of the courses offered at Liverpool Hope and the pathways students can take to get into University
● Planning, running and evaluating Outreach events on campus e.g. school visits, subject talks and taster days
● Undertake regular travel across UK including Northern Ireland as well as Jersey, Guernsey and the Isle of Man
● Supporting the Senior Student Recruitment Officer and Outreach & Transitions Manager with any Outreach events, programmes or projects
- Relationship management & academic liaison
● Maintaining relationships with university school areas to help create and enhance recruitment strategies
● Building and maintaining relationships with key account schools to help drive recruitment targets
● Supporting academic schools in the promotion of their courses
- Event planning and delivery
● Assisting with the planning and set up of Open and Applicant Days
● Supporting and assisting on Open and Applicant days, including working on a Saturday
● Overseeing the involvement of Student Ambassadors on Open and Applicant Days within your given area
● Support internal and external events where appropriate
- CRM & content development
● To ensure the accuracy of data capture of course enquiry data. Working with the CRM system to track and monitor applicants
● Assisting in maintenance of published information about courses, facilities, and services (i.e contribute to the maintenance of the web pages, third party websites and printed publications as appropriate)
● Co-ordinating and overseeing specific projects such The Student Room and UniFrog.
- Clearing
● Play a key role in our clearing strategy
● Develop an in depth knowledge of the clearing process to best advise potential students on their options
● Support the clearing phone line to manage the volume of calls we receive
- Administrative duties
● To act as first point of contact for course information, entry requirements and any other recruitment related enquiry
● General office administration, such as travel booking, room booking, finance administration, answering phone call and emails
● Any other administrative duties as requested by the line manager and other senior managers
- Personal Development
● To mentor and support Graduate Advocates (GAs) within the team to develop people management skills and to enhance the GAs knowledge and experience
● To keep up to date with best practice across the sector by attending training or networks events as requested
● To engage and support the team by contributing ideas to help us develop and improve the way we work
Please note this role involves extensive travel across the North West and regular travel across the UK including trips to Northern Ireland. During busy periods you will be attending events multiple times in a week. The nature of work means we will often be required to work outside our normal pattern of work e.g. setting up at an event at 8am.
Our work lends us to support other teams across the university and you will be expected to assist the Admissions team, International team, Student Administration team and others where possible.
You will be expected to work Open and Applicant Days which includes working a number of Saturdays.
This role is essential to our Clearing strategy and as such any kind of leave in August is severely restricted.
Job Types: Full-time, Permanent
Salary: £24,248.00-£26,444.00 per year
Benefits:
- Canteen
- Company pension
- Cycle to work scheme
- Free fitness classes
- On-site gym
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Education:
- Bachelor's (preferred)
Work Location: In person
Reference ID: 4AERELA4
