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Form of work
SalaryThe Student Support Administrator is the first point of contact for students and is responsible for day to day enquiry handling for the Centres students. The Student Support Administrator will act as a referral point to provide students with support, guidance, information and impartial advice.
You will work collaboratively with the Student Services Team to ensure high quality delivery of administrative and support services to stakeholders, both internally and externally. General administrative support, as required, will be part of the role and workloads will vary at different points in the academic cycle.
Student Support Administrator will be:
- To be the first point of contact for student enquiries.
- Effectively responding to students, staff and visitor queries, in person and via phone or email, contacting relevant staff members when required.
- Ensuring student details are up to date on systems and assisting the Student Services Team as required.
- Recording and monitoring student welfare and/or attendance concerns and assisting students as appropriate.
- Supporting the wider team in the preparation for and during induction weeks for new students throughout the academic year.
- Ensuring that the centre gives a good impression, ensuring reception, meeting rooms and communal areas are tidy and that posters and notice boards are kept up to date.
- Efficiently managing student and staff meeting rooms bookings.
- Providing a warm and professional greeting to all visitors to the Centre, with a positive manner and providing refreshments for visitors when required, whilst following all relevant procedures.
What you need:
- Friendly and warm personality
- Good Knowledge and skills Microsoft office
- Previous experience as Receptionist or Administrator in school or college
This is full time, Monday-Friday on site. This is for an ongoing temp work. You will need to be immediately available.
This is £12-£14ph, based in a College in Central London.
You will be subject to Enhanced DBS.
