Job Purpose:
Reporting to the Head of supplier management the Sub-contract Controller will work closely with all sub-contractors, Helpdesk, supplier managers to ensure all key performance indicators in Quality, Cost, Delivery, People, Innovation and Health and Safety are adhered to within their area of responsibility.
The Sub-contract Controller will develop and maintain effective working relationships and communications with a wide range of internal and external stakeholders, work independently, motivate self and fellow team members, work on own initiative, prioritise workload, meet deadlines and have a continuous improvement mentality.
Key Accountabilities
Subcontractor Management
On behalf of Head of supplier management, supplier managers deal with routine issues and communication with Sub-contractors, and any other interested parties. Regular performance reviews with allocated subcontractors
Support the delivery of Sub contractor Relationship Meetings (SRM) on a monthly/quarterly/annual basis including preparation of packs, chair of meetings, minutes and follow up action plan management Knowledge transfer on Mercury for all new suppliers
Co-ordinate input and action management from HSE, Service Desk, Field Team, Commercial Admin and Category Managers for all subcontractor related issues
Support KPI performance Service Credit negotiations and calculations.
Support Exit management of outgoing subcontractors
Support Continuous improvement initiatives with allocated Subcontractors
First line Escalation for any subcontractor related issues from Service Desk
Reviewing open jobs and Purchase Orders
Subcontractor Financial/Budget Management
Agree and manage the regular (weekly/monthly/quarterly Po imports for fully comprehensive subcontractor agreements
Raising Purchase Orders where required
Supporting in reviewing invoice queries
Liaising with the suppliers regarding payment of invoices
Manage uplift process with suppliers and internal finance team
Arrange supplier uplifts for urgent PO requests
Knowledge, Skills and Abilities
Previous contract support experience
Strong administrative background
Previous experience working in Facilities Management
Experience with CAFM system
Enthusiastic attitude to work
Good experience of MS Office skills (Word, Excel and PowerPoint)
Good experience of MS Office skills (Word, Excel)
Down to earth - able to build good working relationships across the business and work effectively as a team member.
Strong attention to detail - tasks delivered are free from errors, databases are organised and up to date, communication is very clear and concise.
Very organised with exceptional time management skills - able to work under pressure, prioritising competing tasks and deadlines.
Proactive - self-motivated and have a pro-active approach to work and helping others.
Flexibility - able to pick up new tasks or perform tasks at short notice.
Numbers literate - basic understanding of numbers and accounting.