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SalarySummer Ticket Sales and Information Assistant
(Buckingham Palace 2024)
Apply now for an unparalleled opportunity to contribute to Royal Collection Trust’s legacy and make a significant impact during the 2024 summer opening of Buckingham Palace. Your everyday summer job can become truly exceptional.
Since 1993, Buckingham Palace has opened its doors every summer to welcome thousands of visitors from around the World. By joining our exceptional Ticketing and Information team you will play a pivotal part in creating an extraordinary experience.
We look forward to welcoming visitors again in 2024, by working with us you’ll have the opportunity to join the team who have helped millions over the years enjoy the State Rooms at Buckingham Palace.
As a Ticket Sales and Information Assistant, you’ll engage with our customers both face-to-face and on the telephone, ensuring they have everything they need for the perfect visit. Full training will be provided to ensure you gain the skills to excel in your position and enjoy a fulfilling summer.
Responsibilities:
· Efficiently process sales via telephone, online, and in person.
· Use an array of computer systems to facilitate Sales and provide expert advice.
· Provide exceptional customer service, always maintaining a friendly and professional demeanour.
· Skillfully upsell to our customers on items such as gift aid and souvenir guides.
What You’ll Bring:
· A naturally friendly and professional attitude, both in person and on the telephone.
· Numeracy and computer literacy skills.
· Proven excellence as a team player, ready to step in where needed.
· Customer service/sales experience is desired but not essential.
What We Offer:
· Competitive pay of £13.15 per hour.
· Enjoy a complimentary lunch during your shift.
· Full training provided ahead of the public opening, seamlessly integrated into the contract period.
· The opportunity to join a large, friendly and sociable team.
· A range of other benefits including complimentary tickets and 20% discount at Royal Collection Trust shops.
Job Types: Full-time, Fixed term contract
Salary: £13.15 per hour
Expected hours: 30 – 35 per week
Benefits:
- Discounted or free food
Work Location: In person
