Supervisor

Overview

We have an exciting opportunity for a 24-hour Supervisor within our Bicester Village store

It is a great time to join the Radley family, despite the difficulties caused by the pandemic Radley remains strong with a clear strategy for growth and new store openings going ahead this year as planned.

As Supervisor you will be essential in supporting the Store Manager and the rest of the management team in driving sales and profitability. You will have relevant experience and understanding not only of daily operations how to effectively manage teams to deliver both individual and store sales targets. You will be driven by success and enjoy being part of and contributing to a winning team.

Responsibilities

Key responsibilities for the role include:

• Create an environment of inspiration and set the example to ensure a premium customer experience
• Motivate a high-performance team and develop talent
• Help manage all aspects of the store incl. opening, closing, banking, refunds, people development.
• Identify opportunities to maximise sales by driving, monitoring and reacting to your KPIs (sales, conversion, footfall, ACS, margin)
• Maintain and look for opportunities to improve operational efficiencies to ensure smooth running of the store in regard to administration and compliance

Qualifications

We are looking for someone who is dynamic and dedicated to creating a winning story. Applicants must have relevant supervisory experience within a premium customer focused environment.