Retail Supervisor
Responsibilities:
- Supervise and manage the daily operations of the retail store
- Provide leadership and guidance to the retail team
- Ensure excellent customer service is provided at all times
- Monitor and maintain inventory levels
- Train and develop retail staff on sales techniques and product knowledge
- Create and implement strategies to meet sales targets
- Handle customer inquiries, complaints, and escalations in a professional manner
- Maintain a clean and organized store environment
- Oversee cash handling procedures and ensure accuracy
Skills:
- Administrative skills to handle paperwork, scheduling, and inventory management
- Excellent phone etiquette to handle customer inquiries and provide assistance
- Multilingual skills to effectively communicate with diverse customers
- Sales management skills to drive sales and meet targets
- Organizational skills to maintain a well-stocked and visually appealing store
- Ability to manage and supervise a team of retail staff
- Bilingual skills are a plus for effective communication with customers and staff members
- Strong leadership abilities to motivate and inspire the retail team
We offer competitive pay, opportunities for career advancement, and a positive work environment. If you have the required skills and experience, we would love to hear from you!
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications associated with the role.
Job Types: Part-time, Permanent
Salary: From £11.64 per hour
Expected hours: 20 per week
Benefits:
- Company pension
- Employee discount
- Store discount
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 2 years (preferred)
- Retail management: 2 years (preferred)
- Management: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Peacocks lisburn