Retail Supervisor

Hey! We’re Kukoon and we are revolutionising the rug industry - pleased to meet you! We are the largest independent rug retailer in the UK and Ireland and we have a fantastic opportunity to join our team!

We are recruiting for a Retail Supervisor to take on responsibility for our Flagship Store on Boucher Rd, Belfast. 

The Role

Kukoon is seeking a Supervisor who is looking for an opportunity to take ownership of their own store! From opening and closing to managing the rota, your job will be to make the best customer and employee experience for your store. 

So what will you be doing at Kukoon:

• Leading a small team to provide the best customer service and product knowledge in Belfast! 
• Leading the merchandising experience to take our customers through a journey in the showroom (And optimise sales!) 
• Achieving sales and profit targets with your team!
• Keeping accurate stock and an accurate till register
• Find ways to increase customer footfall
• Giving genuine interiors advice to our growing customer base
• Opening and closing of the store

We’d love to meet someone with..

• 2+ years in a retail environment
• Customer service experience in a similar role, dealing with customers in a retail environment
• A genuine interest in fashion, homewares and trends - after all that's what we are the best at!
• A drive to continually improve processes and customer experiences - we love our customers, can you tell?
• A basic knowledge of an inventory and till system. 
• A positive attitude who demonstrates pride in their work and has the energy to match

What’s in it for you?

• Generous salary and pension matching
• Free Parking
• Joining the UK’s top online interiors companies, with aspirations to take over the world!
• Annual leave that increases with length of service
• Huge staff discount - and I mean HUGE!
• Great culture and fun social activities through our Kukoon Connects Club

This role requires flexibility across the week. Store opening hours are:
Monday - Saturday 10.00 - 17.30
Sunday 13.00 - 18.00

We are Kukooners

We're one big tribe of misfits who thrive on collaboration but what makes us unique is our individual differences. We've created a culture of belonging and we celebrate the diversity our Kukooners add to our teams. We encourage authenticity, different views, and new ideas to enable us to create a brand and products that our customers enjoy and love.