Support Consultants

Support Consultants

A-Level School Leavers

£20,000 - £24,000

Wolverhampton

We are recruiting NOW for a role that will commence on the 24th of June 2024.

Are you looking to pursue a career within the IT and Technology Sector? We are looking to recruit two A-Level leavers students to become future software Support Consultants.

The training academy comprises of classroom sessions in the first months of employment and includes assignments where candidates are given a customer scenario to prepare and demonstrate so that they can enhance their soft skills. Alongside the classroom training there is access to Microsoft self-study learning material, on the job experience and the help of a personal mentor who’s already experienced in the role.

This role of support consultant / software business analyst will have the essential product knowledge required to then progress into different areas. The role involves working directly with customers to identify business needs and issues and then how best to solve them by implementing and developing new software systems to improve processes.

Skills profile:

• Analytical and research skills to help identify and understand the real problems facing a company.
• Critical thinking and evaluation skills, understanding how departments within a business are linked and common business practices.
• Natural curiosity along with the confidence to ask that extra question for clarification/deeper understanding.
• Problem solving and collaboration skills.
• Top-notch written and verbal communication skills, so comfortable communicating with customers and colleagues at all levels of seniority.
• The ability to understand and learn software and processes quickly and the willingness to continually learn and adapt as new product innovations are launched.
• Rocket scientist and maths genius-level skills are not required! The role really isn’t as technical as you might imagine.

Benefits

• Company Pension Scheme
• Employee Assistance Programme, Paid Holiday
• Private Healthcare & Life Assurance
• Free car parking
• Fully loaded drinks stations

Still not sure?

Learn more about the working environment for when you are in the office. Yes, it has an X-box, pool table, massage chair (and more) for that all important down-time!

Apply Today!

If you’re passionate about technology, working in an industry sector that never stops changing or growing and work for a company where the whole team is truly "in it together", apply today!