Support Coordinator

Support Coordinator

Stroud, Gloucestershire

Permanent, part time (30 hpw), on a rota pattern of 8-hour shifts, five days per week   

Pay £12.25 per hour (£23,959 per annum) and great benefits including Health Cash Plan 

Home, a place where you belong 

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs, and are at risk of homelessness, to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!  

Typical day as a Support Coordinator

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans. 
• Helping customers to build their independent living skills by supporting them with budgeting, maintaining their tenancy and moving onto independent accommodation when they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Collaborating with colleagues to ensure the smooth running of the service and making service provision decisions in lieu of management where required.
• Ensuring effective communication between management and the services support team. 

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we’re in the top 10 for Great Places to Work in the UK! 

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail. 
• Experience of creating person-centred support plans and risk assessments
• Experience of supporting colleagues in working to customer support plans, considering risk and mitigating this.
• Experience of coordinating and assessing customer referrals.
• And most importantly, the ability to work on your own initiative, remain calm under pressure and have a resilient approach. 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home! 

Job details

• Flexible working hours where possible
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Rota pattern of 8-hour shifts between 07:45am – 20:15pm, five days per week 
• Flexibility to manage your own diary.
• Although you’ll sometimes lone work, we do get together regularly for training and team meetings.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that. 

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! 

What’s in it for you?

• 34 days annual leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website. 

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at (url removed)