Support Desk Manager - Excellent Benefits

Job title:Support Desk Manager

Location: Brighton

Salary: £33,000 - £40,000

Hours: Monday - Friday, 40 hours per week, hours between 8am - 6pm

Are you a natural leader with a passion for building and developing teams? Our client, a highly successful organisation based in Brighton, is seeking a Support Desk Manager to lead and manage a team of three. With a strong blend of leadership skills and exceptional interpersonal abilities, you will oversee the team's performance, development, and day-to-day operations.

About your day-to-day responsibilities:

• Oversee the scheduling of appointments and effective diary management.
• Allocate tasks and responsibilities based on team members' strengths and expertise.
• Ensure balanced workloads and provide necessary support during peak periods.
• Collaborate with other departments to align schedules and priorities.
• Set performance goals, conduct regular evaluations, and provide ongoing coaching and development to support professional growth.
• Propose and implement solutions to enhance service delivery and resolve issues.
• Foster a positive and collaborative work environment by providing strong leadership to the team.

About you:

• Proven experience in team management or leadership roles, ideally in a fast-paced and dynamic environment.
• Proficiency in scheduling and calendar management tools.
• Excellent interpersonal and communication skills, fostering effective collaboration across departments and levels.
• Analytical mindset with the ability to identify process inefficiencies and implement improvements.
• Strong problem-solving abilities and diplomatic conflict-resolution skills.

Next Steps:

• Please apply today with your up-to-date CV and contact details
• If you have trouble uploading your CV, please email it to and put the job title as the subject

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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