Support Network Coordinator

Our client, a spinal injuries charity are looking for person affected by SCI to deliver, maintain and expand the support services available to people with SCI and their families across the North East and Yorkshire.

Support Network Coordinator
Location: Based in the North East and Yorkshire - ability to travel throughout designated area
Salary: £27,342 per annum (FTE £34,178)
Contract: Permanent
Hours: 28 hours per week

About the charity

They are committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. They are the expert, guiding, voice for life after spinal cord injury.

They’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. They are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of their work is based on the personal experiences of their members.

Being a user-led organisation is important to them; more than 11,200 of their members, almost half of their staff and the majority of their trustees live with spinal cord injury.

About the role

Do you share their passion for ensuring everyone affected by spinal cord injury (SCI) can lead a fulfilled life? Have you been personally affected by spinal cord injury? Then this is the job for you.

Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to people with SCI and their families in their region of the UK. The post coordinates two vital parallel strands:

In your region, to reach and support newly injured people, those who have been living with spinal cord injury longer term, their friends and families:

• developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to people with SCI with more complex support needs.

Nationally, working to facilitate the link between people with SCI and this charity's partner services:

• Referring people with SCI and their families to their clinical/ health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.

This is the job for you if you’re good at:

• Building strong relationships - you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services
• Identifying opportunities - to expand the charity’s portfolio of services, they’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury
• Engaging people - whether it’s service users or your team of volunteers, the success of their work relies on you being able to keep people engaged with what they’re doing
• Being organised - managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support the charity is delivering
• Providing life-changing support to those that need it most - you'll be facing up to the most difficult challenges their service users face
• Making the ask - whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting their services

Closing Date: 2 May 2024
Interviews: 7 May 2024, online via Microsoft Teams.

APPLICATION PROCESS:

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

This employer values diversity. They are committed to providing an inclusive and supportive environment as they believe diversity fosters a more innovative, creative, and caring culture.

They are striving to create a culture that fully represents all the communities they serve. They are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.