Support Services Manager

Are you a natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract.

Your role will involve managing the relationship with our customer and contractors, as well as overseeing the delivery of services from administrative support to security and everything in between. You will be instrumental in promoting safe working practices in the provision of services on the garrison and you will cultivate a team culture that prioritises health, safety, and energy performance.

Additionally, you will lead the Support Services team by example, embodying ADSL’s values and optimise team productivity to achieve operational excellence, while maintaining efficient and effective resource levels to meet business demand. As well as this, you will oversee financial performance and ensure all Support Services align with contractual requirements.

But first, meet the team…

With a 35-year contract, making soldiers’ lives better is at the heart of everything we do at Aspire Defence Services.

Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That’s our mission; to deliver a modern, fully serviced, flexible working environment for soldiers.

And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do.

We’re all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance.

In addition to being part of our team, you’ll also get…

• 25 days annual leave plus bank holidays and birthday day off, as well as the option to buy and sell holiday
• Company Car Scheme, Car Allowance or Company Car entitlement
• Generous Manager Defined Contribution Pension Scheme
• Management Incentive Scheme
• Private Health Insurance
• Introduction of KBR benefits, with a wide range of core and additional benefits for our employees

Ready to join the team?

To be successful in this role, it is crucial that you possess a degree or its equivalent and hold management qualifications. You must also have a NEBOSH certification. Your experience of managing a diverse team delivering facilities management services will be put to use and so will your ability to plan and manage an annual budget effectively.

Proven experience in the management of teams and sub-contractors is essential and as you will work with multiple teams, excellent communication and leadership skills are crucial. Outstanding report writing skills and negotiation skills are also important traits for this role.

Finally, your organisational skills, ability to deal with demand, and professional manner will contribute to your success in this position.

Salary: Dependent on experience
Location: Tidworth/Bulford

Please note: Our garrisons are tobacco free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us.

ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work.

We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.