Support Team Leader- ( Service Manager)

Support Team Leader (Service Manager) 

Salary:£30,000 - £33,000 DOE  

Hours: 5 days over 7 (some remote working) 

The Recruitment Crowd are currently recruiting for a permanent Support Team Leader ( Service Manager) in Harrogate.

The Role:

As a Support Team Leader you will have experience in a similar leadership role and be competent in a health and social care supervisory role. 

We are looking for someone who has held a front-line managerial and leadership position. Longevity in previous roles. Ability to demonstrate your potential to lead and manage the front-line team within specialised community based, safe ‘Person-Led’ enabling support services for people who are vulnerable with severe complex needs.

Ensuring that the assessed care, developmental and support needs are always fully implemented. Developing positive relationships with everyone involved and creating a homely, welcoming environment.

Working proactively to help people gain more independence by acquiring daily living skills, achieving their forecasted outcomes and matching team members’ expertise to their needs.

Key Responsibilities:

• Support Team Leadership, management, planning, organising, supervisory and development skills
• Delivery of ‘Positive Stress Support’
• Thorough ongoing assessments of need, taking corrective action in real time where needed
• Safe, flexible, caring, guiding/teaching and interpersonal skills
• Excellent computer, verbal, written, numerical, and communication skills
• Regulatory knowledge across all disciplines relative and appropriate to the service
• Ability to communicate complex issues working as one team with all those involved.
• Role modeling and supporting ‘on rota’, ‘Local On-Call’ at weekends where needed
• Making certain the environment and supports are always risk-managed and safeguarding individuals from any form of harm or abuse. Understanding and implementing transparent ‘duty of candor’
• Consistently ensuring delivery of each person’s support and risk management plans achieving agreed ‘forecasted outcomes’ with each individual
• Providing proactive and effective budgeting and resource management
• Being adaptable to meet the changing needs of the role
• Connect and communicate with each person, their families and stakeholders proactively and appropriately. Building constructive relationships and partnerships, networking and integrating local community organisations, groups and resources
• Demonstrate continuous proactive, positive engagement and implementation of care and support enabling approach.
• Participating in the recruitment of new staff members ensuring they receive a through induction and ongoing training

Skills and attributes:

• Prior experience in a Health and social care leadership role.
• Excellent communication skills.
• Excellent skills and knowledge of the job role.
• No previous undeclared criminal convictions
• Car driver with full clean driving license and business use insurance

Desirable:

• Previous experience of managing services supporting vulnerable people with complex needs
• Award in Educational and Training (AET) and IOSH trained al mandatory and management training
• MAPA trained

Qualifications required for the role:

• Level 5- Management - Required
• Driving licence- Access to a vehicle- Required 

For more information, please apply with a copy of your CV today and a member of our team will be in touch!