Support Worker

About the Service/Department

We are a rehabilitation service located in Kingston Upon Thames. We are dedicated to supporting service users with mental health and dual diagnosis. We support service users to access the community for various events such as volunteering, college, personal appointment such as GP, hospital appointments and reviews. We also support them with their everyday activities such as budgeting, their wellbeing and to live independently.

About the role

• Be responsible for the support and well-being of all service users, using person-centred planning and a key-work system designed to enable them to attain and sustain a tenancy, enjoy a good quality of life and avoid hospitalisation or relapse.
• Assess referrals, formulate and review support plans, risk management plans and move-on plans with all service users.
• Ensure that service users are able to attend and participate in a range of socially inclusive activities and skills development opportunities.
• Be responsible for developing, supporting and maintaining independent living skills and general wellbeing and maximising independence of a specific group of Service Users within the service.
• Assess and support Service Users with a range of needs, risks and aspirations including substance misuse, families, offenders and ex-offenders, multiple needs, rough sleepers, young people including those leaving care and teenage parents, those with multiple and complex needs, single homeless people with support need, adults with HIV, people with Autism Spectrum Disorder (ASD), people at risk of domestic violence or abuse, gypsies or travellers and refugees.
• Empower the Service Users to take responsibility for their health needs particularly in relation to preventing relapse and keeping up to date with all necessary medication.
• Support Service Users to access appropriate treatment services within the local community such as Substance Misuse Services and accompanying them if appropriate.
• Support Service Users to maximise their financial security and independence through addressing arrears, maintaining benefit claims and accessing employment, training and volunteering opportunities to progress into paid employment.

About you

• Experience of working with people with a range of different needs, while delivering high quality support services.
• Good knowledge of welfare benefits and housing options and legislation related to statutory duty.
• Knowledge of health and safety relevant to working in Service User's homes.
• An ability to undertake client-focused key working, support planning and risk assessments to maximise Service Users' independence.
• Good understanding of the range of issues, diagnoses and treatment relevant to the client group including substance misuse.
• Willingness to actively engage in undertaking relevant personal development and training.
• Ability to travel throughout the Borough of operation.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

Please note that i f you are offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and a Basic or Enhanced DBS check.

Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.

Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.