Support Worker (Adult Social Care)

Role Purpose

• To provide physical, emotional and Social Care and support to people that use day services and to develop and support activities which enables service users to make full use of their local community.

• Support people that use the service to increase or maintain independence, personal skills, self development and social inclusion.

Role Responsibilities

1. To provide practical, emotional and physical support to people attending the service.
2. In conjunction with the Day Service Co-ordinator, to monitor and contribute to individuals Person Centred Reviews/Person centred Plans to ensure peoples needs and wishes are being fulfilled.
3. Assist the Day Service Co-ordinator in planning the service activities.
4. To plan and carry out a range of activities appropriate to the needs and wishes of people attending the service, ensuring outcomes are met.
5. To assist in the formulation of risk assessments under the headings; personal, equipment, environments and activities.
6. Keep up to date records for people attending the service with regard to their welfare and daily activities, and other records as required.
7. To ensure that money handling procedures are adhered to and records are kept up to date.
8. To carry out appropriate tasks, duties and responsibilities as assigned by the Day Service Co-ordinator or Service managers.
9. Liaising and promoting effective communication closely with Service users, carers, other services colleagues and others who have an involvement in the life of the service user.
10. Building links with community organisations and facilities.
11. To show initiative and flexibility through all aspects required for the role.
12. Working across services to enable them to run effectively.
13. Attendance and participation at team meetings / team briefings.
14. To work co operatively and positively as part of a team, for the improvement of the service.
15. To take responsibility for your own continuous development within the role.
16. Any other appropriate duties as and when required.

Section B: Person Specification

Essential Criteria

Desirable Criteria

Measured By

Education & Qualifications

Qualified up to QCF2 in health and Social Care or willingness to undertake identified training up to QCF 2 in health and Social Care within 12 months of appointment.

Application form

Certificates

Experience & Knowledge

Paid or unpaid experience of working with older people OR people with a learning disability OR physical Disability.

Paid or unpaid experience of working in a day centre setting for older people OR people with a learning disability OR physical Disability.

Application form and interview

Experience of demonstrating good practice which promotes choice, independence and self advocacy.

Previous experience of contributing towards the planning and implementation of person centred plans/reviews

Application form, Interview

Experience of working effectively as a team member, and with colleagues/ other professionals

Experience and/or an understanding of how to effectively manage challenging behaviour from adults with learning disabilities

Application form / Interview

Skills & Abilities

The ability to adapt and respond to the constantly changing needs of a group of diverse people whilst demonstrating patience.

Interview

Effective oral and written communication skills, including the ability to communicate effectively with people with learning disabilities.

Knowledge of Makaton sign language.

Application form and interview

Ability to demonstrate sensitivity whilst supporting individuals with their personal care needs.

Interview

Practical Skills and/or a strong interest in social and leisure activities.

A demonstrated ability to help others to learn these skills starting at a basic level.

Application form and Interview

Ability to keep good written records

Ability to support/handle clients daily finances keeping accurate financial records

Core Behaviours

Excellence - With enthusiasm, you work to deliver a high quality service to meet customer, organisational and personal expectations. You adopt a can do attitude in all of the work you deliver, ensuring it meets the needs of current and potential customers.

Interview

Simplicity - You actively seek ways to prevent over-complication or confusion, by adopting the most simplified approach to work. You communicate clearly and concisely, ensuring that the message is understood by all.

Interview

Trust and Respect -You are aware of your impact on others including confidentiality. You value openness and listen carefully to understand the views of others. You promote the values of diversity and actively work to minimise any harm caused to others in order to foster an environment of mutual trust and respect.

Interview

Working Together - You work with others to reach a common goal; sharing information, supporting colleagues and searching out expertise and solutions from relevant partners and/or the communities we serve.

Interview

Responsibility - You take ownership for your work and you use your initiative to deliver. You are accountable for your own performance and development and you take responsibility for your actions and decisions.

Interview