Support Worker

THE GROVE
JOB TITLE: SUPPORT WORKERS x 2
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE: MANAGER/SENIOR SUPPORT WORKER
JOB SUMMARY
We do not offer sponsorship.
The post holder works to provide a supporting service to the duty senior. Duties are described within the following helping roles of support worker. Previous applicants need not apply.
Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and prevention of cross-infection.
Receiving and giving information.
Working with colleagues and carrying out planned care for individual service users.
CARE RESPONSIBILITIES
Personal and Social Care
1. Attending to the needs of the carers/relatives of our service users and courteous reception of visitors.
2. Protecting service users who have learning and/or physical disabilities.
3. Assisting service users in the care of their personal hygiene and other tasks.
4. Receiving and acting upon the instruction of the duty senior that may be spoken and/or written in the service users care plan, or occur during work activities.
HOUSEKEEPING
1. Service meals to service users.
* assisting with help or feeding
* assisting with choice when required.
* record of fluid intake when appropriate or directed.
* comply with special diets, report appetite and intake.
* prepare food and drinks as required.
2. Maintain recommendations/procedures for food hygiene and food handling.
3. Having detailed understanding of fire hazards, sighting of appliances, routines
to be followed in the event of fire and evacuation process.
4. Assisting with tidiness in clinical areas, removal of used items of equipment,
correct disposal of waste, soiled linen.
5. Preparing the personal space areas for service users before admission/after
discharge, cleaning the beds etc., and other items of equipment.
6. Replenishing the service users areas with towels, soap etc., and identifying the
need to replenish clinical stocks where holding levels are required.
CLERICAL/ADMINISTRATION
1. Listing service users property/clothing on arrival or departure.
2. Noting, reporting and documenting damaged furnishings, condition of
equipment, baths, showers or other appliances.
3. Assisting as necessary with written documentation associated with any aspect
of service users care
4. Dealing promptly with telephone enquiries and messages, communicating
effectively with the manager and other members of the team.
ADDITIONAL RESPONSIBILITIES
1. Promote effective communication both within and outside the Home
environment.
2. Participate in flexible duty patterns that promote effective 24 hour care of
service user.
This job description may be altered subject to the needs of the service we are required to provide and is not exhaustive.