Support Worker

Marks Consulting Partners are currently looking for an Outreach Support Officer to work with one of our Housing Association clients in Norfolk.

What the job will be doing

• To interview and assess perspective residents for Housing accommodation.
• To provide holistic person led support to help Housing residents to sustain a tenancy and achieve greater independence.
• Communicate effectively with residents via translation services where English is not their first language.
• To support residents with the transition from homelessness to accommodation
• To engage effectively with outside agencies for the benefit of the residents you support.
• To support Housing residents to pursue positive involvement in their communities.
• To complete all required paperwork and maintain comprehensive electronic information records on the support plans, tenancy agreements and housing management records.
• To ensure rent, service charges and other monies owed is collected.
• To support and assist Housing residents to move in a positive and planned way into permanent accommodation when they are ready to live more independently.
• To positively represent Housing in the community
• To follow procedures and promote Housing’s values.

What you will need

• A full driving licence and the use of a car for work purposes is essential
• Ability to work in a team
• Ability to work independently with minimal supervision
• Excellent interpersonal skills and the ability to communicate with a diverse range of people including non-English speaking residents
• Experience of working with mental health issues
• Experience of supporting those with addictions
• Awareness and / or experience of person led support
• Awareness and / or experience of delivering a housing management service
• Ability to effectively maintain comprehensive records and support plans on various IT packages including Microsoft Word, Excel and Outlook

How to Apply

If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.

If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.

Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.