Supported Housing Manager

Role: Supported Housing Manager| Location: Spelthorne, Staines, Surrey| Salary: £38,124

About MTVH

Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare, and collaborate to ensure we achieve this People Powered Living.

About the role of Supported Housing Manager:

The service is to provide an intensive housing management and resident support service at two of the Council's residential developments on behalf of Spelthorne Council. Both developments are in Staines, Surrey.

We are seeking an experienced Support Housing Manager with an understanding of the requirements to support homeless adults and families.

You will be responsible for day to day running of the service over 2 locations providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met.

Additionally, you will be required to work 37.5 hours over a 7-day week which will include weekends.

This should all be evidenced on your CV.

What we need from you:

• To be successful in the role previous experience of working homeless adults and families is essential.
• As this is managing two services experience of managing teams is also essential.
• You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.
• This is supporting a new team in delivering two new services to customers with a variety of support needs.As the expert in the area, it is essential that you can demonstrate significant knowledge of this customer group and how to positively support a team to deliver the required outcomes.

To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced DBS check, once an offer of employment is made. A new check will be completed every three years.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

• 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
• 2 volunteering days per year for things like helping out in local communities
• An additional ‘Beliefs day’ once a year to have an extra a day off
• Enhanced pension with matched contributions of up to 9%
• Life assurance cover 3 x your salary
• Health cash plan scheme for your everyday healthcare needs which you can add your family members too
• Tenancy deposit – interest free loan to help with rental deposits
• Access to extensive learning and training opportunities with Wisebox platform
• Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
• Career progression across the organisation with our mentoring programme and apprenticeships
• We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.