Switchboard Operative - 6 month FTC

Client-focused Excellent telephone manner Good level of IT skillsOur client is a well-established company who have built their business around service, scale, people, and values. Offering a warm and friendly working environment, their business is made up of thousands of professionals spanning multiple countries.A fantastic opportunity has arisen for a Switchboard operator to work for a well-established company that offers a warm and friendly environment. As a Switchboard Operator, you will be responsible for providing exceptional customer service to a range of external clients and internal. Job Description: The role of the Switchboard Operator will be to answer all incoming calls from the client base and answer emails, or web enquiries in a fast and timely manner To process all requests and log these on to the in-house system Working to time frames and ensuring all calls wait is to a minimum to complete customer satisfaction To ensure all calls are transferred to the relevant person professionally and promptly Liaise with subcontractors to log faults and schedule Engineers to attend the site The Switchboard Operator will be a point of contact for all incoming enquiries so a professional nature must be always possessed Ensure the switchboard database is always maintained and kept up to date Carry out any ad-hoc admin tasks and provide support to the service desk as and when requiredCandidate Requirements: Client-focused Excellent telephone manner Highly organised Must have a keen eye for detail Warm and personable nature Good time management Good level of IT skills Hours: Monday- Friday 8:30 am - 5:30 pmSalary: £22,000 Per Annum Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.