System Administrator

Summary

*** Internal applications only please ***

IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. Our vision is to equip the Trust with the technology we all need to do our jobs confidently. Working collaboratively with all areas of the Trust, we focus on delivering the Trust’s priority information services at pace, focusing on the needs of our people and supporters. We are continuously improving and securing Trust information services and take great pride in what we do.

What it's like to work here

We’re bigger than you think, we’re more complicated than we appear and we’re larger scale than you’d imagine. We’ve got passionate people in all our teams, and we’ve got so much more we want to achieve. We’re for ever, for everyone and we really mean that. We don’t want to stop at 5.5 million members and we want everyone to feel welcome and enjoy access to our places, so we need to reach new audiences in ways that are meaningful and relevant to them without losing the hearts and minds of those that are already with us.

Our central head office Heelis, is situation in Swindon, Wiltshire. We're well placed, with ample parking nearby, a shopping outlet with plenty of options for places to eat, and the town centre only a 10-minute walk away. Alternatively, you can enjoy our open plan atrium space for lunch times, with our internal café available every day.

What you'll be doing In this rewarding role within IT Digital you will be involved in all elements of the system administration of our Digital platforms. It’s a big task promising plenty of variety and stimulating challenges along the way. Being a team player, you’ll form close working relationships with colleagues, third parties and internal stakeholders, offering support for applications and systems that have been developed by others. We want to be providing the very best solutions in the most effective way while ensuring that we’re meeting our IT standards. As an enthusiastic problem solver, used to working in a production support environment you’ll be ready to support and resolve technical issues, providing valuable input at every step of the project lifecycle to ensure that we’re supporting and producing innovative systems that we can be proud of. 
Who we're looking for
Who we're looking for •Experience of System Administration with complex customer facing / revenue generating applications   •Experience or qualification in ITIL – incident, problem and change management.   •Experience of ‘self-starting’ managing and prioritising your own workload  •Knowledge of data protection and privacy (GDPR) •Strong track record of teamwork and collaborative working •Strong communications skills and evidence of effective stakeholder management •A knowledge and interest in technology delivery and how this enables the Trust’s core purpose and strategy
The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.