System Support Coordinator

Company description:

SGB

Job description:

System Support Coordinator

6 Month Fixed Term Contract

Salary: £40,000 - £50,000

As the Systems Support Coordinator , you are the go-to person to assist the Dealer Network Sales and Admin teams with the new Scania Quotation System. You will be responsible for training the users when required, assisting with any queries, and troubleshooting to ensure any issues that arise are dealt with and handled correctly. 

Key Responsibilities:

• Systems : Gain and demonstrate a profound understanding of the Services Quotation System (SQS) and its functionalities, becoming the go-to expert and sharing knowledge within the organization.
• Training and Assistance: Provide guidance, training, and ongoing support to both new and existing members of the sales network in utilizing SQS effectively.
• IT Proficiency: Possess a strong affinity for IT processes, with the ability to navigate and utilize tools effectively. 
• Process Enhancement: Identify, propose, and implement improvements within SQS workflows to enhance efficiency and accuracy.
• Portal Knowledge: Build familiarity with CRM systems and Sales Portal to enable best practise between all linked systems.

MEET THE MANAGER!
Rob started with Scania 12 years ago and is looking for a people person who is confident communicator. You will be able to problem solve whilst identifying and suggesting areas of improvement to move the business forward. 
Quote from Rob “What I like most about Scania is the family feel and team spirit. You can really feel that the most important thing to Scania is developing their people”.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package.  We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. 

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.  For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.