Systems Administrator

No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.

Working as part of an in-house Sysadmin team, the primary objective is to oversee and maintain all aspects of the hardware & systems typically homed within a Data Centre.

Cromwell currently host three on-prem UK Data Centres while pursuing a steady migration into cloud services.

This role will require a high standard of competence & best practise when delivering security, design, deployment & optimisation together with a strong & proven ability towards ongoing monitoring, maintenance & fault resolution.

What’s in it for you?

• Competitive Salary
• Company Bonus
• Competitive annual leave allowance with annual purchase scheme
• Group Personal Pension
• Company Funded Healthcare Cash Plan
• Commitment to employee development plans
• 24/7 Wellbeing and Employee Support
• Cycle to work scheme

Other benefits include Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.

What will you do on a normal day?

• Become an active Sysadmin team member to jointly support operations day to day.
• Participate in daily MS Teams stand-up sessions, to engage, share and support each other.
• Working predominantly with Microsoft Server & Linux RedHat.
• Working to maintain & deploy on-prem physical servers.
• Working with cloud solutions within AWS & Azure.
• Working with Cisco network devices, firewalls, and Wi-Fi Access Points.
• Working with VMware virtualisation & SAN Storage.
• Working with MS Exchange (Hybrid) on-prem & Exchange Online.
• Working with MS RDS (terminal services) and published applications.
• Engage in Sysadmin related projects to design, configure, and deploy new solutions.
• Engage in Sysadmin duties to maintain current solutions & services as BAU.
• Undertake regular OS & application patching or upgrades.
• Work with InfoSec to ensure systems remain consistent with current security, compliance, policy, and legislation.
• Work with App Support to deploy new ERP client updates.
• Work with Manhattan WMS Support to deploy application updates.
• Apt at utilising diagnostic and monitoring tools to baseline & improve existing system stability and to optimise service.
• Backup & recovery - maintaining & verifying effective backups occur and can be used for recovery on-demand.
• Ticketing – organise, prioritise and service Sysadmin assigned tickets within SLA.
• Document Systems in terms of their use and build details, their configuration, and parameters.
• Provide support in and out of working hours as part of a formal support rota.
• Be flexible & available to attend Leicester HQ or UK branches to complete IT tasks.
• Explore and recommend new features, upgrades or technology that may improve or benefit existing operations.

Key Relationships

• IT Technology team; DBAs, Developers, Digital, DevOps, InfoSec, App support and Servicedesk.

What are we looking for?

• Previous commercial experience as a Sysadmin in a large HA multi-tech environment.
• Must have proven track record in managing Windows Server (2012+) and Linux RedHat (RHEL6+).
• Must have prior experience with physical servers & networking equipment.
• Must have strong skills in VMWare & SAN Storage:
  • vSphere, vMotion, ESXi & backend storage (HPE Nimble would be an advantage).
  • Advantageous to have Veeam deployment, backup & recovery experience.
• Must have Microsoft skills at least to MS Professional standard:
  • AD, DNS, Exchange, PowerShell, DFS, GPO, SSO, SAML, File & Print.
  • RDS (terminal Services), published applications and management.
• Must have networking & IOS skills at least to a CCNA standard:
  • Physical Networking experience (Catalysts, Switches, Routers, NTEs, Firewalls, Short Hauls/PTP, Wi-Fi).
  • Logical Networking (IP, TCP, WAN, LAN, MPLS, Internet, AWS Direct Connect, VLAN, L2 / L3 Routing, IPsec, VPN)
  • Prior experience with Cisco Meraki would be advantageous.
  • Prior experience with Palo Alto or FortiGate firewalls would be an advantage.
• Must have experience of Cloud Services:
  • AWS, Azure, O365, & Exchange Online.
• Must have cloud security integration experience:
  • Azure Ad, Azure Active Sync, Salesforce Identity Connect, MFA/2FA.
• Must have SSL & CA certificate experience, how to generate, issue and apply.
• Containerisation & orchestration would be beneficial.
• Must have excellent awareness of security principles, their application & use.
• Must have current experience of modern monitoring systems, their configuration and how to interpretate and further diagnose alerts.
• Strong continuous improvement & problem-solving skills.
• Excellent verbal and written communication, facilitation, and interpersonal skills.

About Cromwell

Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.

Our team of full stack developers and automation engineers utilise the latest technologies and best practices to ensure our 30,000 customers have the best access to over 500,000 products across nine global markets.

We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

Cromwell is an Equal Opportunity Employer.