- Provide key administrative support to the operation concerning systems, inventory, data and customer queries/complaints
- Support with all key reporting requirements
- Answer incoming calls and emails from internal and external customers
- Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded
- Ensure all daily/weekly reports are completed accurately and sent in a timely manner
- Liaise on a daily basis with all other departments
- Maintain weekly billing files in conjunction with the finance department
- Ensure that client complaints are handled in-line with SLA
- Escalation point of contact with client / vendor / carrier for all customer service related issues
- Other duties as assigned.
- Proven administration exposure gained within a fast paced organisation
- Strong office administration skills including complete knowledge of Microsoft Office and at least basic understanding/experience of Excel
- Must be able to prioritise tasks and follow through on all assignments, meeting deadlines consistently
- Professional, accurate & precise, ability to manage multiple tasks
- Fluent in English, both verbal and written
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
Job Segment: Logistics, Supply Chain, System Administrator, Administrative Assistant, Database, Operations, Technology, Administrative