AddressRole: Systems Administrator
Contracting Authority: Government
Contract Length: 12 Months
Location: Aldermaston – Hybrid
IR35: Inside
Pay Rate: £49.73 Per Hour
Clearance: DV Clearance
An exciting opportunity has become available with our prestigious client who is a prominent government department. The client is seeking an experienced Systems Administrator to join their welcoming team.
The Systems Administrator Role:
Key Accountabilities:
- Escalation of significant issues to the IS Technical Services Manager or Team Lead.
- Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
- Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system.
Key Responsibilities:
- Deliver Technical Excellence
- Provide a resilient cost effective and highly available application/infrastructure to the business and ensure it is managed and maintained.
- Application Support - Build, maintain and manage the provisioning of Server environments for application upgrades, configuration changes and patching within AWE, in keeping with current SLA’s, through effective processes, KPI’s and problem management.
- Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required.
- Ensure that IS Change requests are completed and processed in timely manner to enable service improvement.
- To ensure that all users are supported in their day to day activities with resolutions to problems and issues.
- Build relationships with other teams within IT Operations to enable better support and communications.
- To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions
- Attend technical briefing / support groups.
- Understand and develop support system road maps.
- Provide 2nd/3rd line technical support on Mission Critical System applications, prioritizing and categorizing requests, troubleshooting, and solving issues, escalating software and infrastructure problems, and ensuring cases are solved promptly within SLAs.
- Manage incidents and problems through to closure, driving improvements to avoid them, working on the quick restoration of service, work with other teams on fixing root causes, and provide the necessary Incident coordination and reporting by attending technical meetings.
- Follow Change Management processes to ensure that requests are submitted accurately and completed in a timely manner to enable service improvement.
- Be responsible for the upgrade and patching of applications as part of the software development lifecycle, assuring smooth rollouts of features, improvements, and fixes.
- Maintain technical skills to allow us to benefit from new and emerging technologies to make supportive decisions.
- Liaise with Project Managers to introduce new Mission Critical Applications, including Provisioning of Hardware and Storage and installation and configuration of New Applications
- Form part of the Application Support on-call team on a rotating schedule
The Systems Administrator Need:
- Experiencing Upgrading Applications
- Experience Administering Applications
- Customer, 3rd party vendor management experience
- Good knowledge or experience in application management, 2nd/3rd line support and incident management, with excellent analytical, problem-solving, and decision-making skills
- Working knowledge with Windows Server 2016/2019/2022
- Understanding of IT environments, including but not limited to; Virtualization, Application Servers, Cloud Technologies, Network Principles, and monitoring tools such as SCOM.
- Some experience in Scripting (PowerShell) would be useful but not essential.
- Ability to convey technical matters to Users, including updating technical documentation and reports
Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply.
Interviews will take place next week, so please apply immediately to be considered for this exciting contract role or call Bangura Solutions to discuss this role further.
