Are you someone who loves leading teams and making things run smoothly? Are you available for an immediate start?
Our client, a successful and expanding business, is looking for a motivated Tax Manager to lead a group of Registration Analysts. Your job will be crucial in providing great service to customers and consistently reaching goals and targets.
This role is a Fixed Term Contract of 12 months and offers flexibility in Hybrid working (ideally 3 days in the office a week, and 2 at home). Our client is a proud Equal Opportunity Employer and offers a flexible salary for the right candidate!
If you're interested in this unique opportunity to join a successful and supportive company, and further your career in this Tax Manager position, then we would love to receive your application!
Responsibilities as a Tax Manager
Team Management:
- Establish and communicate clear goals and expectations for the team
- Implement engagement plans to foster a proactive and collaborative team culture
- Run regular team meetings and ensure efficient workload distribution
- Manage and report on individual and team performance against operational targets
- Cultivate a performance-driven culture through regular 1-2-1 and check-in conversations with team members
- Identify training needs and oversee the upskilling of the team to deliver best in class service to customers
- Recognize high performance and reward accomplishments
- Act as a mentor, providing coaching and supporting access to development opportunities
- Lead by example, embodying company traits, and embracing change and company strategies
Team Management:
- Build effective relationships with internal stakeholders, fostering collaboration across diverse teams to achieve company objectives
- Establish and maintain trusted partnerships with vendors and partners, delivering top class service
- Oversee escalations and complex client issues to ensure Customer Satisfaction
- Deputize for Director when required, showcasing leadership and decision-making skills to uphold operational excellence
Continuous Improvement:
- Cultivate a culture of Continuous Improvement (CI) and automation within the team
- Develop a broad understanding of operational processes and functions that partner with the team to drive efficiency or deliver on strategy
- Host Team-Based Problem Solving (LEAN) sessions and facilitate solutions
- Make data-informed decisions and champion the importance of quality data
- Ensure adherence to Standard Operating Procedures (SOPs), building in effective monitoring and control processes
- Facilitate collaboration between with Senior Analysts and Operational Delivery Leads to ensure SOPs are well documented and kept up to date
Experience / Skills
- Bachelor's degree or equivalent/relevant 5-year experience
- Strong professional written and verbal communication skills
- Excellent leadership skills, including the ability to set clear expectations and manage performance effectively
- Solid understanding of team dynamics and motivational factors with experience leading diverse, hybrid teams
- Excellent organization skills, demonstrating attention to detail, diligence, and follow-through
- Strong analytical skills and the ability to make sound decisions with limited data
- Proficient in championing change management initiatives
- Highly agile, capable of prioritizing and/or delegating tasks to deliver on tight deadlines with confidence
- Strong collaborator, with the ability to influence and gain cooperation from peers and stakeholders
- Customer-centric mindset, high accountability, and proven ability to resolve complex business escalations
- Desirable experience with Salesforce, JIRA, and VAT Registration processes
- Demonstrable experience in driving process improvements
Job Title: Tax Manager
Location: Brighton (Hybrid - 3 days a week)
Salary: £45,000 - £50,000 per annum (flexible for right candidate)
Full Time
FTC - 12 Months
For more information about this Tax Manager role, please contact Chloe McCausland at Clearline Recruitment.