Address
SalaryWe are looking for a highly organised, professional individual to join our successful Money Management Team, contributing to the effective delivery of the high-quality customer service, ensuring that legal and financial requirements are met.
Your next role
You will be required to provide support to a team of Complex Case Officers who manage a mix of Appointeeship and Deputyships for finances on behalf of Clients in residential care and the community, particularly where there is no other appropriate person to act on their behalf.
On a day-to-day basis, you will record management information on processed transactions, arrange payment of outstanding invoices, reconcile account statements, oversee and maintain the team inbox ensuring work is allocated to Case Officers, keep all client correspondence organised and filed and assist in dealing with enquiries from external and internal customers.
This is a varied role and no two days are ever the same. We are looking for a bright, forward-thinking and motivated individual who is able to work to deadlines.
To be successful in this role, you should be educated to GCSE level (grade A-C) or equivalent, have demonstrable administrative experience to include the use of Financial IT systems, be computer literate including MS Excel and MS Word and be able to communicate confidently with colleagues, customers and clients.
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details.
Your next steps
Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.
For further information about the role please Liam Clark, Team Leader Money Management Team, email LClark2@swindon.gov.uk
If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk
