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SalaryWe are delighted to present you with an exciting opportunity to join NHS Blood and Transplant (NHSBT) as Team Assistant, specifically as Front House Receptionist.
Reed, in partnership with NHSBT, is seeking talented individuals like you to be part of their team in Reading. If you have excellent interpersonal skills, a passion for exceptional customer service, and a desire to contribute to the vital work of NHSBT, we encourage you to apply for this role.
Position: Team Assistant (Front House Receptionist)
Organisation: NHS Blood and Transplant (NHSBT)
Location: Reading
Salary: £11.67 to £12.45 per hour
Key Benefits:
- Six-week paid training program to ensure your success in the role.
- Six-month initial contract duration with the possibility of extension.
- Opportunity for career growth and development within NHSBT.
- A supportive and inclusive working environment.
Key Responsibilities:
· Serve as the first point of contact for visitors, patients, and staff, providing a warm and professional welcome at the front house reception in Reading.
· Answer and redirect phone calls, taking messages when necessary and ensuring accurate communication.
· Maintain a tidy and organised reception area, ensuring a pleasant experience for all.
· Provide administrative support to various teams, including managing calendars, arranging meetings, and assisting with general office tasks.
· Collaborate with internal stakeholders to ensure smooth operations and efficient service delivery.
· Handle incoming and outgoing mail and packages, ensuring proper distribution and record-keeping.
· Maintain accurate records and databases, ensuring data integrity and confidentiality.
Required Skills and Qualifications:
· Exceptional interpersonal and communication skills, with the ability to interact effectively with individuals at all levels.
· Strong customer service orientation, with a friendly and approachable demeanour.
· Proficiency in using computer systems, including Microsoft Office Suite and email applications.
· Excellent organisational skills, with the ability to multi task and prioritise effectively in a fast-paced environment.
· Attention to detail and accuracy in record-keeping and administrative tasks.
· Previous experience in receptionist or customer service roles is desirable.
Previous NHS experience is desirable.
To apply for this exciting opportunity of Team Assistant (Front of House Receptionist) , please submit your updated CV.
Thank you for considering this opportunity to join NHS Blood and Transplant in Reading. We appreciate your interest in this role and look forward to receiving your application.
