Team Leader

Customer Service Team Leader - renewable energy
Brighton
£29,000 - £34,000
An office Team Leader to look after 10 to 15 team members in customer support is required for Hunters’ renewable energy client.
Team Leader - renewable energy - the job

• Responsible for helping to shape, grow and manage a team of customer support agents who work alongside a large team of field engineers
• Look after the day to day running of the operations function (delivering exceptional customer service, booking appointments, scheduling work with engineers etc)
• Conducting regular 121s and call monitoring
  

Team Leader - renewable energy - the fit

• You are positive and proactive, and energised by working in a fast-paced environment characterised by constant change
• Experience in management and leadership
• A high level of adaptability and agility to manage multiple projects at one time
• Energy industry experience is desirable
  

Team Leader - renewable energy - the benefits

• When you join, you will also become a member of their Equity Bonus Scheme. As a member, you will be gifted share option in the company
• This company will invest in your professional training and development
• Holiday 22 days - 25 days + Bank Holidays
• Pension 4% employer contribution
  

Full Time - Permanent - Shifts 8-4, 9-5, 12-8 (one late every two weeks), plus a Sat or Sun once every 6 weeks.