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SalaryJob Opportunity: Team Leader - Property Services
About Us: We are a dynamic and forward-thinking organization within the Placemaking & Housing sector, committed to delivering top-notch property services. Our team, based in the vibrant community of Haringey, is currently seeking a talented individual to join us as a Team Leader within our Repairs Service.
Position Details:
- Job Title:Team Leader
- Directorate: Placemaking & Housing
- Business Unit: Property Services - Haringey Repairs Service
- Reports to: Head of Repairs
- Grade: PO3
Role Overview: As a Team Leader, you will play a pivotal role in managing, directing, and planning responsive repairs/planned and void works. Your primary responsibilities will include overseeing a team of operatives and subcontractors, ensuring the delivery of high-quality, cost-effective services while adhering to health and safety regulations.
Key Responsibilities:
- Lead and manage a team of Works Coordinators and Surveyors, handling recruitment, appraisals, and performance management.
- Plan and program workloads, ensuring timely completion within prescribed budgets.
- Collaborate with Continuous Improvement Managers to enhance service delivery and meet resident needs.
- Conduct negotiations with clients and subcontractors, ensuring accurate estimates and cost recovery.
- Optimize human resources, equipment, materials, and transport for efficient utilization.
- Ensure compliance with Schedule of Rates and contract requirements.
- Provide technical advice, maintain client relationships, and ensure health and safety standards.
- Foster good industrial relations and compliance with statutory requirements.
- Utilize information technology systems for daily monitoring and business operations.
- Conduct post-inspections for performance monitoring and implement service improvements.
- Monitor sickness and attendance, taking necessary actions as per the Sickness Absence procedure.
- Attend meetings with various stakeholders as a representative of the Repairs Service.
- Provide feedback on the introduction and use of new materials and working methods.
- Investigate and address complaints/enquiries, implementing improvements based on resident feedback.
Requirements:
- Qualified and experienced tradesperson or repairs surveying background.
- Full driving license.
- NEBOSH/IOSH, ROSPA Construction Health & Safety, CIOB Maintenance Certificate, IMBM Maintenance Certificate (desirable).
- Building maintenance knowledge and experience.
- Staff supervision and management skills.
- Contract administration experience.
- Financial and quality control expertise.
- Use of dynamic scheduling systems (desirable).
- Excellent customer care skills.
- Effective communication skills, both verbal and written.
- Availability for work outside normal hours.
