- Support care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client QA’s.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and care professional records on Home Instead software and management system People Planner.
- Conduct client and care professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor care professionals.
- Maintain regular contact with clients and care professionals.
- Any other duties as directed by your line manager.
- Participate in on-call duties as required.
- Compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy.
- Carry out any other duties deemed necessary for the successful operation of the business.