Team Manager

EXCITING JOB OPPORTUNITY

Team Manager - Real Estate (Full-time)

Glasgow

£28,000 - £32,000

This is an exciting role for someone with an understanding of technical repossession issues and solutions, who is a proactive, with the ability to maintain strong working relationships and delegate confidently.

e are recruiting for a Team Manager to join our Lender Sales team in Glasgow This is an exciting opportunity where you will have responsibility for Case Handlers and Office Assistants.

Benefits include:

• Bonus based on performance
• Buy & sell up to 5 days holidays a year
• Gain additional holidays on tenure
• 25 days holiday plus bank holidays
• Healthcare cash back scheme
• Company pension

Your Role:

As a Team Manager your day to day remit includes:

Management of work

• Meeting and seeking to exceed client and company expectations by actively managing work levels, quality and resources within the team.
• Routinely monitoring working methods to identify inefficiencies and areas of risk.
• Holding regular team meetings ensuring that the team are kept informed of relevant developments and their team's progress and performance.
• Providing monthly MI both internally and externally to AOM, clients and Asset Managers

Development of others

• Ensuring supervision meetings and appraisals are conducted. Actively manage and improve staff related issues, e.g. poor performance, sickness, absence levels.

Management responsibility

• Meeting regularly with the Assistant Operations Manager, to discuss team performance.
• Supporting other Team Managers and colleagues

Client Management, Knowledge & Reporting

• Pro-actively building and maintaining strong working relationships with clients, through actively engaging with clients on a day to day basis, understanding clients' business objectives and working methods, responding to and, where possible, anticipating clients' requirements. Also, actively contributing to conference calls, review meetings and social events.

Your Skills and Experience

• Clear understanding of a range of technical repossession issues and solutions
• Ability to communicate clearly issues to the client
• An awareness of the commercial concerns of clients
• Experience of working within a volume caseload environment
• Confident managing multiple cases simultaneously
• Ability to work in a strict regulatory environment
• People management/supervisory experience would be advantageous
• Ability to prioritise work effectively to meet deadlines and work to SLAs
• Ability to delegate confidently and effectively

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.