Address
Form of work
SalaryWe are pleased to be recruiting Team Manager for an established market leader in the auto sector across accident replacement vehicles across the whole of Australia.
Schedule – 3 nights on 3 nights off, (30 Hours a week)
Operating Hours – Monday through to Sunday – 10pm – 8am (10-hour shift pattern)
Role of a Team Manager
The purpose of this role is to deliver core KPI’s both Hard and Soft through the inspiration and influence of your team. This will be a role that delivers growth through improved skills and behaviours of the team. The role will sit alongside and collaborate with other Team Leaders and the Training Manager to form a pivotal approach to achieving the sales objectives.
Responsibilities of a Team Manager
- Build and deliver success plans for the team and individuals
- Evaluate performance throughout the day and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI’s
- Continually assess the skill levels of the team, implementing remedial plans to enable success.
- Support personal development planning
- Inspire teams with creative engagement and effective use of leadership tools to influence performance
- Individual coaching sessions for excellence
- Identify and address barriers to success with individuals
- Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve.
Experience, Skills & Attributes of a Team Manager
- Demonstrable evidence of leading a sales team to success
- Experience of delivering against sales metrics
- Experience of positively influencing growth and improvement with individuals
- A proven coach
- Experience of different sales and coaching methodology
- An eye for detail and effective record keeping.
- Proven track record of analytical and reporting skills.
- Excellent time and task management
- A passion for helping others and delivering excellent levels of skill.
- Understanding of basic business metrics and how they influence performance
- Ability to work in a global team
- A willingness to learn, develop and grow within your role.
- High level of professional customer service & empathy
