Address
Form of workJob Summary:
The Andover Community Mental Health Team is looking to recruit a full time Medical Secretary to join our friendly team. Based in the centre of Andover there is free on site parking and flexible working will be considered.
Applications are invited for the above position working 37.5hrs a week in a supportive and busy community mental health team. The post holder must have experience of working within a administrative environment and will be working closely with our Consultants. The role involves booking appointments, managing the Consultants diary, audio typing, drafting and typing up of minutes of meetings, taking telephone calls on behalf of their allocated Consultant. An excellent telephone manner and communication skills, including good organisational skills are essential. You will need to have a warm and professional manner as you may be the first point of contact for people who access our service. The successful candidate will be working as part of a team and therefore being a team player is essential. You will need to have good IT skills and you should have the ability to work under pressure, work independently, and as part of the team. You will need to be flexible and responsive to meet the needs of the service.
This is an exciting opportunity to join a fast paced and supportive friendly multi disciplinary team, providing a professional clerical support service to the team.
Main Duties & Tasks
- To administer new referrals to the team via ERS, to liaise with the individuals or their carers and send out appointments letters.
- Coordinate and organise actions arising from correspondence and ensure prompt and efficient response, as required, by the medical staff. Coordination with other professionals, outside Agencies, legal staff, Trust staff etc and maintaining records.
- Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff before clinic commences and the retrieval of clinic lists at the end of the clinic, in line with the Trust key target timescales.
- To provide a comprehensive, timely and accurate secretarial support to the Consultant Psychiatrists and Junior Doctors Medical Team. Ensuring confidentiality of patient records is maintained according to Data Protection and Caldicott Guardianship guidelines and sensitively when dealing with contentious and complex information, liaising with other departments.
- Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff before clinic commences.
Qualifications
- English GCSE or equivalent
- NVQ Level 3 in Business Administration
- Experience of using Microsoft Office to a competent standards
- Experience of previous administration roles
For more information about the Trust and to view the Job Description please go to https://southernhealth.tal.net
Job Types: Full-time, Permanent
Education:
- GCSE or equivalent (required)
Work Location: In person
Application deadline: 05/05/2024
Reference ID: 348-MNH-4298
