Technical Corporate Account Handler

• Fantastic opportunity to work within a growing, established national team supporting a network of local agencies


• Opportunity to handle Property, Liability, CAR, Freight Liability, Marine Cargo, Liability policies for some of our large corporate clients


• Hybrid working with 2 days per week in our Stratford upon Avon office

Just over 80 people work in our Wholesale Broking and Outplacement Services and, it’s fair to say, our remit is a varied and very important one. We work on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.

We have seen year on year growth, including retentions of 94% which has led to the need to recruit a Technical Corporate Account Handler. We are a busy, friendly and service orientated department and we’re looking for someone with a solid Commercial Insurance background to add experience to our knowledgeable Team.

You’ll oversee and handle, as necessary, the placement of predominately Large Corporate, Complex or Multi class solutions and support our Agency Network throughout the process. This will include liaising with insurance partners to obtain appropriate terms and ensure terms are provided in line with the agreed criteria.

You’ll also be one of the technical ‘go to’ members within the team to support our Commercial Account Handlers with any complex cases they are dealing with and expand their technical competency.

A key part of the role will be building and maintaining effective relationships with key stakeholder across the business to ensure effective delivery of objectives. This will include holding suppliers to account regarding service and quality and escalating where necessary.

This role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of “Good Repute”.  Further information can be found in the FCA Handbook.

As a skilled Senior Commercial Account Handler, you will have relevant experience of handling Large complex cases and providing technical expertise across a broad range of commercial insurance business

You will bring extensive knowledge of the Commercial Insurance Market and will have operated in a new or existing business role in either a broker or insurer.

You will have a keen eye for detail as well as the ability to understand complex wording to ensure we are delivering the best solutions for our customers.

To join our team, you must also have:

• Experience of delivering technical guidance and support to internal and external colleagues


• Problem solving skills as well as the ability to influence at all levels


• Ability to take accountability within your role


• London Market Placement experience is desirable


• UK regulatory experience

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• Salary Up to £60k 


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.