AddressThe HR Systems team are a small group of problem-solvers and Business Objects report-writers with the responsibility for the day to day running of our HR/Payroll system (iTrent) and providing customer support for technical queries. This includes liaison with the software supplier and system maintenance.
Alongside this work, we play an important role in delivering improvements by testing system upgrades, creating system builds, improving business processes, and participating in projects to deliver new systems modules and integrations. You and the team will also fulfil reoccurring and ad-hoc reporting requests.
As the Technical Delivery Officer, you will:
- Support first line users of our HR / Payroll System, iTrent. This includes, problem solving, investigating technical issues, escalating cases to our software provider and monitoring fault resolution.
- Support the team with user acceptance testing as part of our regular version releases.
- Developing reports for a wide range of different purposes, including but not limited to payroll vetting, statutory returns and ad hoc customer requests.
- Support the Senior Technical Delivery Officers on system improvement projects and implementing process improvements.
- Work with a wide range of different teams and stakeholders including HR, Payroll, project teams, and IT developers.
You’ll be someone who:
- Has experience in the administration of a HR and Payroll database (iTrent is an advantage)
- Has experience or is familiar with software testing and maintenance.
- Has experience of reporting tools such as Excel, Business Objects, Power BI or similar products.
- Understands information governance and data handling.
Please read our Apply for a job at the council (brighton-hove.gov.uk) pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.
Additional InformationYour starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk)
Company InformationEncouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
Package DescriptionAre you great with systems and able to work with a wide range of diverse customers and software providers?
Can you work in a small team to solve problems and make improvements?
Are you good with technology and have experience working with HR Payroll systems?
Do you have a passion for data and experience with reporting software such as Business Objects or similar software?
If so, you might be interested in our Technical Delivery Officer vacancy within the HR Systems Team.
This role is a split grade role, we welcome applications from applicants who are looking to build their experience with report writing and HR database management. If you have existing experience in these areas, we can offer great development opportunities supporting the Senior Technical Delivery Officers with project implementations, system developments and process improvements.
The Team works flexibly both from Home and in the Office, based in central Brighton a short walk from the sea. As an employer we support Hybrid working and flexible working arrangements that suit your needs.
Fixed term for: 1 year to cover for an internal secondment.
Interviews Week commencing: 1st April
There is more detail below and in the attached job description but, if you have any questions before applying, please email Stephen Cripps, Technical Delivery Manager (stephen.cripps@brighton-hove.gov.uk) to set up a time for an informal discussion.
